Free Same Day ShippingOrders Over $150
At DiecastModels.co, you can expect SAME DAY SHIPPING on your in-stock model order. Items will ship the next business day if your order is received after 12:00pm CST. In addition, we promise an easy, secure transaction. After all, your satisfaction is guaranteed.
Exceptional Service We take great pride in providing excellent customer service and a personalized buying experience to all our customers. Whether purchasing locally or long-distance our goal is to provide you with the very best buying experience.
Please feel free to call or email any time during our regular business hours of 9am to 5pm CST, Monday through Friday. We are here to answer any questions you may have about your purchase and our products.
We welcome your business and are ready to serve you. Free Shipping Shipping is free to the contiguous United States (the lower 48 states including D.C.) on orders over $95. We also ship to Canada, Alaska, and Hawaii so if you live in one of these 3 areas just give us a call and we will be happy to get a shipping quote for you. Rest assured that your orders will be delivered to you quickly and safely. Adequate insurance is automatically included for all shipments. We are happy to provide you with tracking information upon shipment of your item(s)...average shipping time on all of our products is 3 to 5 days. We use USPS and UPS for standard ground delivery and, in the case where the package is crate size, we employ an insured freight line.
Reliability and Security When you shop with DiecastModels.co, you will see that our service does not end after the sale. In many cases, we will follow up with you regarding your satisfaction. Your feedback is important and your comments will help us improve our business. In addition, all transactions are protected by VeriSign and trusted payment solutions when you shop with us.
125% Price Guarantee* We offer great value for quality products and we guarantee the lowest prices. If you find the same product priced lower, please let us know! We will gladly match that price and issue you 25% of the difference in store credit. It's that simple. *Limited exclusions apply.
100% Satisfaction Guarantee All of our products are covered by a warranty and returns are accepted with no questions asked. We allow 3 business days from delivery for you to contact us if you are not completely satisfied. We will issue you a Return Material Authorization. The items must be in their new,unused condition and the original packaging must be in order. We do require the buyer to pay for the return shipping costs and a 20% restocking fee...unless of course the product is damaged or defective.